Delivery

In Stock for Quick Dispatch | Nation-Wide Delivery

Nationwide delivery is available for our memorial benches in the UK.

 

How Quick Will I Get My Bench?

The earliest delivery date for your fully assembled Memorial Bench is calculated at checkout and depends on whether your bench has engraving and the type selected. If the earliest date isn't suitable, you can choose a future date from the calendar.

Your memorial bench will be delivered FULLY ASSEMBLED, on a pallet and ready to use.

  • Bench Only: Allow 6 working days

  • Bench with Personalisation: Allow 10-12 working days

Please note: These are target delivery dates and estimates. While we strive to meet them, unforeseen delays can occur. If a specific delivery date is critical, please make a note during checkout. We recommend selecting a delivery date at least 3 days before your special day to account for any potential delays.

 

Accessories

 

  • Plaques (ordered separately): FREE, allow 3-5 working days

  • Cushions, Covers, Coffee Tables, Fixings, and Cleaners (ordered separately £7.95): Allow 3-5 working days

 

Delivery Access

 

All bench and large furniture deliveries are dispatched on pallets. If you have restricted access, you can inform us during the ordering process.

For any delivery questions, please call us on 01580 201518 or make an appointment to visit.

 

Delivery Charges

 

Our STANDARD MAINLAND UK delivery charge for 1 or 2 benches (1-seat, 2-seat, and 3-seat) to a single address is £44.95.

4-seat benches are charged at £44.95 each as they require individual pallets due to height restrictions.

For deliveries of 3+ benches or if you are unsure about a delivery charge, please call us before placing your order.

Bench deliveries are MONDAY to FRIDAY, and you can select your preferred delivery date during checkout.

 

Delivery Surcharges

 

Some destinations incur a Logistics Surcharge due to their remote location or distance from the nearest delivery hub. These surcharges will be automatically added to your cart at checkout:

  • £10.00 Surcharge: DL, EH, FY, ML, PA1-PA19, TA, TD

  • £20.00 Surcharge: CA, DG, DT, EX, FK, G, KA1-KA26, KA29, KA30, KY, LD, LL, PL, SA, SY7-SY25, TQ, TR

  • £50.00 Surcharge: AB, BT, DD, IV1-IV29, IV33-IV36, IV63, KW1-KW14, PH1-PH40, PH49, PH50

  • £65.00 Surcharge: PA21-PA38, PO30-PO41

  • £120.00 Surcharge: GY1-GY8, JE, IM, IV40-IV56, KA27, KA28, PA20, PA41-PA80, PH41-PH44

  • £160.00 Surcharge: ZE, HS, KW15, KW16, KW17

  • £185.00 Surcharge: GY9, GY10

Please call for rates for: Isle of Wight, Isle of Man, All Scottish Isles, or if your postcode is not listed above.

 

Delivery Terms

 

We partner with a nationwide carrier known for their prompt, courteous, and efficient service for all bench deliveries.

All our benches are delivered fully assembled – glued, dowelled, and ready to use – to ensure longevity and guaranteed strength. Your bench will arrive on a pallet from our delivery partner.

Our high-quality Teak is naturally rich in silica and rubber, meaning we do not apply any finish to our products; the furniture you receive is simply fine sanded.

 

Delivery Procedure

 

  • Our furniture is delivered fully assembled on a pallet – the driver will NOT take the pallet away.

  • Our Delivery Partner will offload your pallet and get it as close as possible to your address (KERB SIDE DELIVERY)

  • For insurance purposes OUR DELIVERY PARTNER DOES NOT PERMIT DRIVERS TO MOVE FURNITURE THROUGH HOUSES OR INTO GARDENS.

  • Delivery will be made within your selected timeframe (8 am-12:30 pm PREMIUM or 8 am-6 pm STANDARD) and our delivery partner will, when possible, text a 2-hour time slot on the day of delivery.

  • Our Delivery Partner requires someone to sign for the safe receipt of your furniture. If this is not possible, please email us IMMEDIATELY to advise a safe place to leave your delivery.

  • It is your responsibility to inspect all goods upon arrival and to refuse visibly damaged items. If you refuse a damaged item, you must contact us immediately for advice.

 

Delivery Flexibility

 

If you prefer delivery to an address different from the invoice, please let us know on the checkout page. There is also a special instruction box for messages, e.g., 'sensitive purchase, please only talk with Mrs Smith'.

 

Installation Service

 

We do not offer an installation service.

 

Claiming VAT Back

 

If delivery is outside of the UK, you may be able to claim the VAT back when your goods arrive. For details and conditions on exporting UK goods, please refer to: HMRC Website Link

 

Collections

 

If you wish to pick up your order or arrange your own collection, you can select this option at checkout.

 

Returns

 

Please inspect your delivery for shortages or visible damage upon arrival. If you are unhappy or find a fault, you must contact us within 48 hours or use this link: 

For full details on all of the above, please view our Full Terms & Conditions.

To discuss your Memorial Bench tribute and begin crafting this lasting legacy, please call us today on 01580 201518.