Memorial Benches UK | The Small Print | Terms & Conditions
Simplified T's & C's
If you are purchasing a Teak wood product, please be aware that there are natural colour variations & grain patterns.
Left untreated, teak wood will naturally turn pale then grey.
If you have selected any personalisation, we reserve the right to make minor adjustments for best fit and to improve appearance.
We do not offer a spelling / grammar / punctuation checking service. We simply cut and paste your text when engraving.
If you have purchased a cushion, colours may vary slightly depending on your screens brightness, colour and contrast settings.
We endeavour to meet your chosen delivery date, however, if you are purchasing for a special occasion we advise selecting a date at least a few days prior to allow for unforeseen delivery issues.
Your Bench will be delivered fully assembled; glued, dowelled and fine sanded.
Due to the size, your Bench will arrive on a pallet. - Delivery is 1 man, kerb side, unloaded with a pallet truck.
Large benches are heavy so we advise getting an extra set of hands.
The delivery company are not insured to carry your Bench through your house or garden.
Memorial Benches UK Data Protection
General Data Protection Regulation (GDPR) 2018
We will keep you up to date with our news and offers ONLY if you have opted to receive this. Your name and address will not be given or sold to any 3rd parties. You have the right to access details of the personal information we are holding and to correct any discrepancies in that information. Should you wish to access your personal information, please confirm in writing to us.
How to Order
All of our products are available to purchase on line through our secure shop. Our encrypted security procedures have been implemented by LLOYDS TSB and run through SAGE PAY. Add your purchase to your basket and follow the simple steps. An automatically generated invoice will be emailed to you detailing your purchase.
If you would prefer to speak to someone directly, feel free to call us 01580 201518.
Our Business Details:
Company Registration Number: 4200474
ATEX (UK) Ltd trading as Memorial Benches UK
VAT no: GB834366812
Website Terms and Conditions
These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not use or access this Website.
Before you place an order, if you have any questions relating to these terms and conditions please contact us
"Conditions" means these terms and conditions and the Special Conditions; "Product" means a product displayed for sale on the Website; "Product Description" means that part of the Website where certain terms and conditions in respect of the individual Product are provided; "Special Conditions" means the terms and conditions in the Product Description; "Users" means the users of the Website collectively; "Personal Information" means the details provided by you on registration; "We/us" means Wealden Benches; "Website" means the website located at www.wealdenbenches.co.uk or any subsequent URL which may replace it; "Cookies" means small text files which our Website places on your computer's hard drive to store information about your shopping session and to identify your computer; "United Kingdom" means England, Wales, Scotland, Northern Ireland and the Channel Islands "You" means a user of this Website. Use of the website
You are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions.
You warrant that: The Personal Information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects; and You will notify us immediately of any changes to the Personal Information by e-mail; firstname.lastname@example.org You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.
You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information.
We reserve the right to:
Modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or Change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
Purchase of products
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.
All If you find that your order has only been partially delivered, this may be because other items are being dispatched from a different location. If your order is obviously incomplete or over-delivered you must inform us IMMEDIATELY by telephone during our published office hours or email: email@example.com
If a delivery is made by a third party carrier, it is your responsibility to check the item for any visible damage before you sign for it. If for any reason you are unable to check the items there and then, you must sign for as 'goods received as unchecked'
All items, including signed for as unchecked, must be fully inspected within 48hrs of receipt. We must be contacted immediately if there appears to be any damage or faults. We will not be held responsible for any claims to cover costs of returning goods if we have not been notified within the above timescales.
None of the above conditions affect your statutory rights when goods are faulty, or not as described.
Your 10 year Structural Guarantee
We go to great lengths to ensure that everything we sell is of the highest quality - so much that we guarantee every single item for 10 years from the date of the delivery.
Our 10 year STRUCTURAL guarantee conly covers our benches and chairs supplied fully assembled by ourselves and is an extra benefit in addition to your normal statutory and legal rights.
Terms and Conditions
You must supply us with sufficient photographic evidence of the structural fault, either via email or post, along with proof of purchase and a contact number in order for us to assess any claim. Alternatively you can return the item to our workshops for us to carry out an assessment in person.
If your structural claim is upheld, we will arrange to collect your bench or chair and return it to our workshop at our expense. We will carry out the necessary repair / replace a component part / replace the bench or chair with a new one at our expense. We will arrange to return your bench or chair at our expense.
We will carry out all structural claims within a reasonable time frame.
We can only collect/return your bench or chair from the address that we originally delivered to.
Fair wear and tear in normal conditions is excluded.
Vandalism is excluded.
Natural end grain movement and minor wood imperfections are excluded.
Proof of purchase is the responsibility of the purchaser.
The guarantee is non-transferable and valid from the date of original purchase only.
Consistent with meeting its obligations under this guarantee, Memorial Benches UK reserves the right to undertake the least cost option to itself. This may involve rectifying the problem, arranging for the unsatisfactory component to be replaced or refunding part of the original purchase price.
If goods are exchanged, or a total refund is given, the goods that are deemed faulty revert to the ownership of Memorial Benches UK.
The amount of any claim under the guarantee shall be limited to the original purchase price paid for the unsatisfactory merchandise.
This guarantee does not extend to goods which are taken outside the UK.
The guarantee may be invalidated if the purchaser does not follow or carry out proper care procedures as outlined in the 'product care section' of this leaflet or in accordance with the manufacturer's recommendations where applicable, or where the product has been adapted, abused or altered.
The above conditions relating to Memorial Benches UK 10 year structural guarantee are not intended to affect your statutory consumer rights under the Sale and Supply of Goods to Consumer's Regulations 2002.
Intellectual property and right to use
You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.
You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may (if necessary to make a Purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
Compliance with laws
The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.
Limitation of liability
While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy. The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.
We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.
To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights.
We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for:
any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or any loss of goodwill or reputation; or any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions. Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.
If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforce-ability of any of the remaining provisions of the Conditions.
No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.
Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.
These Conditions govern our relationship with you. Any changes to these Conditions must be in writing and signed by both parties. In this way, we can avoid any problems surrounding what Wealden Benches and you are expected to do. You confirm that, in agreeing to accept the Conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these Conditions and you agree that you shall have no remedy in respect of any representation. Your Statutory Rights are not affected by these terms and conditions. Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions.
Law The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.